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Remote Support
Decision
Information
Systems, Inc.
Information
Systems, Inc.
Our remote support tool is fast and secure, and leaves nothing behind on your computer. YOU must initiate
the connection - we cannot access your machine before or after the connection is made, and you are able to
see everything we're doing while we are connected.
CLICK HERE to start a remote connection.
Answer "run", "open" or "yes" to any messages that you receive running our remote support tool. You will be prompted for a password, which will be provided by the DIS technician that you're speaking with on the telephone. After that, we take it from there!
CLICK HERE to start a remote connection.
Answer "run", "open" or "yes" to any messages that you receive running our remote support tool. You will be prompted for a password, which will be provided by the DIS technician that you're speaking with on the telephone. After that, we take it from there!
As a service to you, DIS proudly offers the ability for us to
remotely operate your computer!
We frequently find ourselves in a situation where a customer needs software support, and they need it NOW. It's frequently easier and takes MUCH less time for us to do this ourselves, rather than try and walk you thru it on the phone -but the simple fact is, we're not always close enough to come to your computer as quickly as you might need us to. But by using our remote support tool, we can be!
We frequently find ourselves in a situation where a customer needs software support, and they need it NOW. It's frequently easier and takes MUCH less time for us to do this ourselves, rather than try and walk you thru it on the phone -but the simple fact is, we're not always close enough to come to your computer as quickly as you might need us to. But by using our remote support tool, we can be!